Kunngjøring av konkurranse · 14.04.2025

Computer-related professional services – Case and service desk system

VESTFOLD FYLKESKOMMUNE i TØNSBERG publiserte denne kunngjøringen i TED 14.04.2025. Oppgitt verdi er 32 000 000 NOK.

Type

Kunngjøring av konkurranse

Publisert

14.04.2025

Oppdragsgiver

VESTFOLD FYLKESKOMMUNE

Sted

TØNSBERG

Art

Tjenester

Verdi

32 000 000 NOK

CPV-koder

48000000, 48200000, 48500000, 48510000, 48511000, 48810000, 72000000, 72590000

TED-nummer

241474-2025

Beskrivelse

The system shall be used by Digital Services to support all internal processes, ITIL processes and enquiries from final users. Particularly within: • Integration with M365 •Microsoft Entra ID •Microsoft Intune •Microsoft Teams •The Microsoft Outllook system shall be used by Digital Services to support all internal processes, ITIL processes and enquiries from end-users. The system shall also support other sectors in the organisation in their case handling, both by internal case handling and enquiries from the county's inhabitants. Integrations with existing systems and/or tools that are currently used will be an important factor in the procurement. The tenderer has a cooperation agreement with Telemark county municipality. Some joint procurements are made through this and we operate parts of the IT infrastructure jointly. The two counties are two independent legal entities. We would like Telemark County to have an option to join the contract and sign a separate contract with the tenderer on the same terms that Vestfold county will get through the contract. The abidance deadline will apply to both counties, but the start-up of the contract and implementation at Telemark county shall be moved to after Vestfold county has been implemented, starting for Telemark at the latest In January 2026. A more detailed description will be made available in the tender phase in Annex 1 - the Customer ́s needs description and requirement specifications.

Les hele kunngjøringen og konkurransegrunnlaget hos TED · Om oppdragsgiveren (org.nr. 929882385)

Andre kunngjøringer fra VESTFOLD FYLKESKOMMUNE

Kilde: TED – Tenders Electronic Daily, Den europeiske unions publikasjonskontor (© EU, gjenbruk tillatt med kildehenvisning). Viser kunngjøringer som er sendt til TED (over EØS-terskelverdiene); mindre anskaffelser finnes på doffin.no. Vi er ikke oppdragsgiver og tar ikke imot tilbud.