Kunngjøring av konkurranse · 25.06.2025

Customer Relation Management software development services – Customer management system for AtB ́s customer centre.

ATB AS i TRONDHEIM publiserte denne kunngjøringen i TED 25.06.2025. Oppgitt verdi er 6 000 000 NOK.

Type: Kunngjøring av konkurranse
Publisert: 25.06.2025
Oppdragsgiver: ATB AS
Sted: TRONDHEIM
Art: Tjenester
Verdi: 6 000 000 NOK
CPV-koder: 48200000, 48300000, 48400000, 48445000, 48500000, 48810000, 48813000, 64216000, 72212445, 72230000, 79342300, 79342320, 79342321
TED-nummer: 407878-2025

Beskrivelse

AtB ́s customer centre is responsible for handling customer enquiries connected to the company's services and functions as an important link between AtB and customers and between the different sections internally in the organisation. The customer centre ́s task is to answer questions, provide service and forward feedback to the correct specialist department. Customer Service requires a customer management system that shall contribute to: Support simple and efficient handling of customer enquiries, and automate work processes for customer service representative ServicesBidra to a positive customer experience.

Les hele kunngjøringen og konkurransegrunnlaget hos TED · Om oppdragsgiveren (org.nr. 994686011)

Andre kunngjøringer fra ATB AS

Kunngjøring	Oppdragsgiver	Type	Publisert
Transport services (excl. Waste transport) – Procurement of services for individually facilitated school transport and AtB Order 2027 (Qualification)	ATB AS	Kunngjøring av konkurranse	03.11.2026
Public road transport services – Mobility tender in Trondheim 2029 (MST29)	ATB AS	Kunngjøring av konkurranse	25.09.2026
Engineering design services – Market dialogue Future Express Boat IV - Stage 1	ATB AS	Forhåndskunngjøring	17.09.2026
Accommodation, building and window cleaning services – Procurement of cleaning and canteen services 2026	ATB AS	Kunngjøring av konkurranse	26.08.2026
Hire of boats with crew – Market dialogue Hurtigbåt2031	ATB AS	Forhåndskunngjøring	07.07.2026
Hire of boats with crew – Market dialogue Hurtigbåt2031	ATB AS	Forhåndskunngjøring	24.06.2026
Engineering design services – Market dialogue Future Express Boat IV - Stage 1	ATB AS	Forhåndskunngjøring	19.06.2026
Management-related services – Procurement of management and organisation development 2026	ATB AS	Kunngjøring av konkurranse	19.06.2026

Kilde: TED – Tenders Electronic Daily, Den europeiske unions publikasjonskontor (© EU, gjenbruk tillatt med kildehenvisning). Viser kunngjøringer som er sendt til TED (over EØS-terskelverdiene); mindre anskaffelser finnes på doffin.no. Vi er ikke oppdragsgiver og tar ikke imot tilbud.