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Kunngjøring av tildeling · 25.06.2025

Computer support and consultancy services – IK-EEA 049-2025 Assistance with the development and management of automated work processes

BERGEN KOMMUNE i BERGEN publiserte denne kunngjøringen i TED 25.06.2025. Oppgitt verdi er 24 000 000 NOK. Kontrakten ble tildelt Avo Consulting AS.

Type
Kunngjøring av tildeling
Publisert
25.06.2025
Oppdragsgiver
BERGEN KOMMUNE
Sted
BERGEN
Art
Tjenester
Verdi
24 000 000 NOK
CPV-koder
48400000, 72000000, 72200000, 72240000, 72260000, 72600000
Leverandør (tildelt)
Avo Consulting AS
TED-nummer
409794-2025

Beskrivelse

The procurement is for consultancy services and licences for the development and management of automated work processes. The assistance will i.a. include process mapping, development, management support and documentation. The assistance is provided continuously, but the size of the assistance will vary slightly based on the assignment quantity throughout the year. Bergen municipality uses Robotic Process Automation, RPA, for streamlining and increased degree of automation of work processes. Based on RPA technology, the concept "Digital Employee", also called "Digifrid", was established. The development work started in 2016 and the municipality ́s digital employee is now responsible for a number of work processes. There are currently four robots in operation and over 30 processes in production. Disciplines that have started to use automated processes are, among others, health, nurseries and schools, HR, finance and administration. Through digitalisation and automation of work processes, including by using RPA, Bergen municipality would like to achieve both qualitative and quantitative gains. Bergen municipality would like to enter into a contract with a tenderer who can contribute to realise the municipality's ambitions in this area. Blue Prism software is used for development and C TWO for management. Procurement of licences for C TWO and Blue Prism is also a part of this procurement. The tenderer shall procure licences for C TWO and Blue Prism on behalf of Bergen municipality. Bergen municipality is the licence owner.

Les hele kunngjøringen og konkurransegrunnlaget hos TED · Om oppdragsgiveren (org.nr. 964338531)

Andre kunngjøringer fra BERGEN KOMMUNE

Kilde: TED – Tenders Electronic Daily, Den europeiske unions publikasjonskontor (© EU, gjenbruk tillatt med kildehenvisning). Viser kunngjøringer som er sendt til TED (over EØS-terskelverdiene); mindre anskaffelser finnes på doffin.no. Vi er ikke oppdragsgiver og tar ikke imot tilbud.